Privacy-Policy

Privacy Policy

911 Restoration of Ottawa

Last Updated: Dec 24, 2024

Overview

This Privacy Policy outlines how 911 Restoration of Ottawa (“we”, “us”, or “our”) collects, uses, and protects your Personal Information when you engage with us through our website, communications, or other interactions. Your privacy is important to us, and we are committed to safeguarding your information and ensuring transparency about our data practices.

This Policy applies to all Personal Information collected from individuals (“you” or “your”) through:

Our website and online platforms.
Email, phone calls, or other electronic communications.
In-person interactions with our representatives.
Engagement with our advertisements or applications on third-party platforms.

This Policy does not apply to anonymous or aggregated information that cannot identify an individual.

1. Application

What Is Personal Information?

Personal Information refers to any information that identifies or can be reasonably associated with an individual. Examples include:

Contact Information: Name, email, phone number, home address.
Interaction Data: Information submitted on our website, through social media, or during calls.
Technical Information: IP address, browser type, device information, and usage data collected automatically when you interact with our website.

Personal Information of Children

Our services are not intended for individuals under the age of majority (18 years in most jurisdictions). We do not knowingly collect Personal Information from minors. If we become aware that such data has been collected, it will be promptly deleted.

2. How We Collect Personal Information

We collect information through various means, including:

Direct Collection: Information provided by you via our website, forms, or in-person interactions.
Automated Technologies: Data collected through cookies, web beacons, and other tracking technologies.
Third Parties: Information provided by affiliates, partners, or service providers.

Examples of Information Collected:

Personal Identifiers: Name, email, phone number, address.
Browsing Data: IP address, device information, location data.
Commercial Information: Records of services requested or considered.

3. Use of Personal Information

We use your Personal Information for purposes such as:

Providing services or information requested by you.
Communicating updates about our services.
Enhancing and personalizing your user experience.
Complying with legal and regulatory obligations.

Cookies and Tracking Technologies

We may use cookies to:

Analyze website traffic and usage patterns.
Store user preferences.
Improve functionality and user experience.

You can adjust your browser settings to disable cookies; however, some website features may not function properly as a result.

Google Analytics

We utilize Google Analytics to understand website usage and improve our services. You can opt out of Google Analytics tracking by visiting Google’s opt-out page.

4. Sharing Personal Information

We do not sell your Personal Information. However, we may share it with:

Service Providers: To facilitate operations such as payment processing, customer support, and marketing.
Affiliates: For purposes consistent with this Policy.
Legal Authorities: When required to comply with applicable laws.

5. Data Security

We implement administrative, technical, and physical safeguards to protect your Personal Information against loss, theft, unauthorized access, and misuse.

Please note that while we strive to protect your information, no data transmission or storage system can be guaranteed as 100% secure.

6. Data Retention

We retain Personal Information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When no longer needed, data is securely deleted or anonymized.

7. Your Rights

You have the right to:

Access your Personal Information.
Request corrections to inaccuracies.
Withdraw consent for specific uses.
Request deletion of your data (subject to legal and contractual obligations).

To exercise your rights, please contact us using the details below.

8. Canada’s Anti-Spam Law (CASL)

We comply with CASL by obtaining your consent before sending commercial communications. You may unsubscribe from our emails at any time by following the instructions provided in the message.

9. Changes to This Policy

We may update this Policy periodically. Any material changes will be communicated through our website or other means. The “Last Updated” date at the top of this Policy indicates the most recent revisions.

10. Contact Information

If you have questions, concerns, or requests regarding this Policy, please contact us:

911 Restoration of Ottawa
11 Tristan Court unit #4
Ottawa, Ontario, K2E 8B9

Phone: (343)-302-5072
Email: Send us an email here
Website: 911 Restoration of Ottawa